1, Payment Options

You can use any of the following payment methods to purchase in the Gstarsoft Online Store:

• • Mastercard
• • Visa
• • American Express
• • PayPal

2, Payment Safety Guarantee

Gstarsoft chooses the most advanced and safe payment tool: Share-it, it is one of Digital River’s Mycommerce solutions. All MyCommerce solutions are secured by Digital River’s enterprise e-commerce infrastructure. When you enter the Payment page, it will be directed to Share-it page. Your credit card information is encrypted with Share-it’s technology, no one else could read it. It is very safe for you.

3, Your privacy is protected

We are 100% committed to respect and protect your privacy. On pages throughout SoftwareMedia.com, you may be asked to submit private, personal information such as Name, Address, Email Address, Phone Number and Credit Card Information. We only use this information to process, ship, track and complete your order. We use contact information to communicate with you throughout the order process. We do not share this information with outside parties except to the extent necessary to complete that order

4, Electronic Software Delivery

An online SN (serial number) of your product will be available to you immediately after your purchase. Online SN is your default shipment type, and is the easiest and most cost-effective method for receiving your Gstarsoft product. So, please make sure the Email address you provided is most available.

5, About Tax

Depending on the order and your location, sales tax may be calculated and charged. Any sales tax charged will be indicated once your billing and/or shipping address have been entered during checkout. All the taxes rates are in accordance with your states.

6, Technical Support

After you purchase Gstarsoft products, if you have any technical questions, please feel freely to contact us, we would provide Free technical services to you.

7, We are always here to serve you

If you have any problems or questions at any time during the order process, or afterward, we're here to help. Just send e-mail to contact@gstarcad.net

Gstarsoft always uphold customer-oriented business philosophy, so if you are not satisfied with our product and service for any reason, please contact Customer service xxx@xxx within 30 days from the date of your purchase, To get the refund, you need to send us the Return file (SN-return.xml). Please click here to learn how to Return the license.

It would be deeply appreciated if you could send us your suggestions to help us improve our products and services before you return the license. Please feel free to contact us via contact@gstarcad.net

• Please click “Upgrade” and buy directly if you want to upgrade from the same version type (eg.: Pro. to Pro.; Std. to Std., LT to LT):

• Step1: choose the right version and click “Upgrade”;
• Step2: after you “Pay”, you would receive an email from Share-it;
• Step3: please send your previous SN to us contact@gstarcad.net ;
• Step4: we would check the historic record and upgrade for you.

• Please contact us (contact@gstarcad.net) for more information if you want to upgrade from different version type (eg.: Std. to Pro; LT to Std.,) or upgrade from other brand CAD software.